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Retail Assistant

02/01/2025
31/03/2025
Casual
Alexandria
Sales

About the Role

Exciting new opportunity at our SIMON JOHNSON Elizabeth Street store enhancing the customer experience. Our Retail Assistants have a passion for food and customer service. They are able to demonstrate retail or hospitality experience, with an understanding of POS operating systems.
 

Job Description

Key Responsibilities:

  • Provide exceptional customer service at all times - where the customer will have a memorable and meaningful experience in our store.
  • Help build the customer base through high levels of customer service and provide extensive product knowledge
  • Ensure the store is clean and always looking its best, and work areas, machinery, furniture, utensils, equipment are cleaned and well maintained
  • Work within our Quality Assurance standards
  • Stock products on shelves are priced and labelled correctly
  • Operate POS registers and calculate change manually if required

Skills and Experience:

  • Prior experience in food retail will be viewed favourably
  • Experience in customer service-oriented roles
  • POS experience is an advantage
  • Intermediate Microsoft office skills (Word, Excel, PowerPoint and outlook).
  • Strong work ethic with weekend availability
  • Organisational & time management capabilities with a focus on multitasking and reprioritising
  • Excellent communication, both written and verbal
  • Ability to work autonomously and meet deadlines
  • Positive attitude, proactive and shows initiative and works well under pressure
  • A can-do, team-focused attitude is essential for success
  • Strong interpersonal skills – ability to liaise confidently with customers and team members – excellent customer service skills
  • Attention to detail - Accurate key entry skills

The Benefits:

  • Superb company culture
  • Supportive management
  • Ongoing training and professional development
  • Parental Leave Policy
  • Service Recognition Program
  • Monthly product allowance (for FT and PPT employees) and generous employee discounts
  • Employee Assistance Program (EAP)
  • Plenty of other perks